Refund Policy
Last updated: June 3, 2026
At Pierson Hosie we want you to be happy with Playbook Refinery. We offer a 30-day money-back guarantee.
30-Day Money-Back Guarantee
If you are not satisfied with your purchase, you may request a full refund within 30 days of your order date. This applies to change-of-mind requests as well as cases where the Service did not meet your expectations.
How to Request a Refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net or contact our support team and we will help arrange it. Refunds are returned to your original payment method.
Subscription Cancellations
You can cancel a subscription at any time from your account's billing portal. When you cancel, you keep access until the end of your current billing period and are not charged again. Cancellation details and any refund mechanics are also covered by Paddle's Refund Policy.